The healthcare industry is experiencing an unprecedented crisis. Security concerns are no longer just theoretical—they have become a stark and undeniable reality.
Recent tragedies, such as the UHC CEO shooting and the hostage-taking in York, PA, highlight a new and alarming trend. In the past, violent incidents in hospitals were often spontaneous—patients lashing out due to pain and stress. But now, these attacks are increasingly premeditated and deliberate. According to media reports, the alleged shooter in York, for example, had a prior altercation at the hospital and later returned with the intent to harm.
This shift reflects a troubling reality: society continues to vilify healthcare workers. Perhaps the most disturbing sign of this is the fact that over $500,000 has been raised for the defense of the recent CEO shooter. The healthcare industry is caught in an ongoing debate about blame, with workers—from top executives to frontline staff—becoming direct targets.
Healthcare employees already operate under immense scrutiny and pressure. A simple eye roll at a patient could lead to a serious fine. Many live in constant fear of lawsuits or disciplinary action. Now, that fear extends to their personal safety.
As hostility toward the industry grows, fewer people are willing to enter the profession. This will only worsen the existing healthcare worker shortage, leading to greater stress, anxiety, and burnout for those who remain.
For years, hospital security has prioritized patient safety. It’s time to shift the focus back to a balanced approach—one that also protects healthcare workers. Security must extend beyond the hospital walls, starting at the edge of the campus and incorporating intelligence gathered from social media and other sources.
Hospitals must take every possible measure to prevent weapons from entering their grounds. Healthcare workers need to operate with confidence, strength, and compassion—not under the weight of fear and anxiety.
Now is the time for security professionals to reassess and strengthen their systems. The growing trend of vilifying healthcare workers demands an urgent response. Hospitals should be places of healing and safety—not environments of fear and violence. Ensuring the security of both patients and staff is not just a priority; it is a necessity.
I recently engaged in a discussion with healthcare security leaders from across the country on the topic of workplace violence in healthcare. This conversation was recorded as a webinar, which you can view by clicking the link below. It is critical that we protect our healthcare workers – their role is challenging enough without the fear of violence.
